In order to be able to play the music on an iPod or other devices that are not compatible with Windows' DRM licenses, the files must first be converted to Mp3 format. Here's how you do this:
1. If you are playing the first time, you must play a few seconds of each track in Window Media Player 9 or higher to download theses. Please note that you must be logged in on the internet while performing this step.
2. Burn a CD with the music via Window Media Player's burn list.
3. Then use the 'Copy from CD' function in WMP to copy the files from the CD to the computer in MP3 format (Remember to choose the format to which WMP should convert, as WMA is the default format. This can be changed here: Functions -> settings -> Copy from CD). 4.You can now transfer the Mp3 files to the desired device
You must first play all the files in Windows Media Player to download
each license for each track. Next, you must transfer the files as
follows:
1. Start Win Media Player
2. Select 'Synchronize' in the top bar
3. Connect your Mp3 player to your computer
4. Ensure that your Mp3 player is visible on the right side
of the window, typically as drive E:portable disc
5. Click on 'Start Synchronization'
6. Please note: Your Mp3 player must support WMA and DRM.
If it does not, you must first convert the files to Mp3 format via the
guide entitled "How to burn a CD", located below.
Important: Please be aware that it is only possible to burn a CD if you
have purchased the music. Films cannot yet be burned to CD or DVD.
Burning music to CD:
1.If playing the music for the first time, you must play a
few seconds of each track in Windows Media Player 10 or above to
download the licenses. Please note that you must be logged onto the
internet while performing this step.
2.Select the music files you will burn, right click on the
files and select 'Add to list'
3.Then burn the CD using Windows Media Player's burn
function. Read more about rights concerning CD copying in our terms and
conditions of sales, which you'll find in the 'Help' menu.
A license protects the owner's rights and is intended to make it legal to purchase music or film by downloading it from the Internet. When you download music or film in WMA (for music) or WMV (for film) format, a license is automatically transferred to your computer the first time you play the downloaded material in Windows Media Player. You must be online for this step to take place. The music or film is thereby protected, and the license must be in place before the content of the material can be played, burned to CD (for music only) or moved to a portable player.
Go into Windows Media Player's 'Functions>Administer licenses' menu, and then click on 'Regenerate now'. You must be logged onto the Internet, as the license is downloadd from a server. Afterwards, play a couple of seconds of each number.
Introduction
In the shop you will find different audio and video formats. The format
which is available depends on the company who owns the rights to the
products. On a product-page it says eg. "Format: MP3 192" - that means that the product will be delivered as MP3-files. If it says "Format: WMA 192 & AAC+ 48" the product will be delivered as Windows Media Audio 192 kbits and AAC+ 48 kbits. You can read more about the different formats on this page.
What is WMA?
WMA Music files downloaded from the download shop of the type WMA 192 kit/s (Windows Media Audio) with DRM (Digital Rights Management). WMA uses less memory space than Mp3, but sound quality is the same. This means that there is space for more tracks on your media player. WMA can be played by all PCs and almost all portable devices. If you use Mac or Linux, however, you will not be able to play WMA music files. This is
because they are protected by DRM, and Mac does not support this
system. DRM is a requirement from many record companies.
What is WMV?
Movie files in the shop are of the type WMV 1600 kit/s (Windows Media Video)
with DRM (Digital Rights Management). The bitrate is 1250 kbit/s for
the video and 384 kbit/s for the audio, if possible in 5.1 surround
sound. WMV can be played on all PCs. However, Mac or Linux user will
not be able to play WMV movie files. This is because the files are
protected by DRM, and Mac does not support this system. DRM is a
requirement from film companies, and it controls the rights you have to
films.
What is MP3
Our MP3s are encoded at 192 kbit/s. MP3s do not contain Digital Rights
Management (DRM) and are universally compatible across all digital
media players including iPods, mobile phones, PC and Mac, PDAs and
other music playing devices.
What is AAC+?
AAC+ is a format optimized for use on mobile phones. The sound quality is comparable to MP3 128 kbit/s but a single track typically uses 2-3 times less disc-space than a WMA 192 kbit/s file. The files are usually protected by a security system called OAM to prevent illegal copying and use of the file. In order to playback the file it is required that you recieve a license the first time you play the file on your mobile
phone. You will recieve the license by SMS. DRM is a requirement from
many record companies.
We only save the personal information necessary to complete your order, such as email address and product data. This also allows to later identify your purchase so that you are able to re-download.
Yes, it is free to listen to a 30 second sample of each number. Click on the little listen icon. You can also watch film trailers if we have received them from the partner who has delivered the content.
Yes. By clicking on "Show" in your shopping cart, you'll find an overview over the items you have selected for purchase. If you change your mind about a certain item, simply click on the little red cross next to the item and it will be removed from your cart.
Yes, we offer gift cards in the following denominations (prices in Danish kroner): 50 kr., 100 kr. and 200 kr. You can read more about the purchase and use of gift cards by clicking on 'Gift cards' on the menu located on the left-hand side.
Introduction
In the shop you will find different audio and video formats. The format
which is available depends on the company who owns the rights to the
products. On a product-page it says eg. "Format: MP3 192" - that means that the product will be delivered as MP3-files. If it says "Format: WMA 192 & AAC+ 48" the product will be delivered as Windows Media Audio 192 kbits and AAC+ 48 kbits. You can read more about the different formats on this page.
What is WMA?
WMA Music files downloaded from the download shop of the type WMA 192 kit/s (Windows Media Audio) with DRM (Digital Rights Management). WMA uses less memory space than Mp3, but sound quality is the same. This means that there is space for more tracks on your media player. WMA can be played by all PCs and almost all portable devices. If you use Mac or Linux, however, you will not be able to play WMA music files. This is
because they are protected by DRM, and Mac does not support this
system. DRM is a requirement from many record companies.
What is WMV?
Movie files in the shop are of the type WMV 1600 kit/s (Windows Media Video)
with DRM (Digital Rights Management). The bitrate is 1250 kbit/s for
the video and 384 kbit/s for the audio, if possible in 5.1 surround
sound. WMV can be played on all PCs. However, Mac or Linux user will
not be able to play WMV movie files. This is because the files are
protected by DRM, and Mac does not support this system. DRM is a
requirement from film companies, and it controls the rights you have to
films.
What is MP3
Our MP3s are encoded at 192 kbit/s. MP3s do not contain Digital Rights
Management (DRM) and are universally compatible across all digital
media players including iPods, mobile phones, PC and Mac, PDAs and
other music playing devices.
What is AAC+?
AAC+ is a format optimized for use on mobile phones. The sound quality is comparable to MP3 128 kbit/s but a single track typically uses 2-3 times less disc-space than a WMA 192 kbit/s file. The files are usually protected by a security system called OAM to prevent illegal copying and use of the file. In order to playback the file it is required that you recieve a license the first time you play the file on your mobile
phone. You will recieve the license by SMS. DRM is a requirement from
many record companies.
Linus and Mac users can only use the shop if they purchase Mp3 files, as both Linux and Mac do not support DRM (protection for WMA files that makes up a number of the files in the shop). DRM is a requirement from many record and film companies. Remember to check the format of the music before purchasing.
If you do not find the music or film you are looking for on the shop's start page, you can use the search field at the top of the page. You can limit your search to a specific title or artist, or opt for a free search.
When you click on a music title, you will receive further information about the track or album in question: title, genre, label, release date, cover (if available), etc.
When you click on a film title, you will receive further information about the film in question: title, genre, studio, production year, cast, languages, etc.
You can opt to pay by debit card or international credit card issued in Denmark: Eurocard, MasterCard, VISA and JCB. All payment methods are subject to strict security measures, which optimally secures your payment and the processing thereof.
We send your receipt via email, and we will therefore need your email address. You can also opt to print your receipt. It is important that you save your receipt, as it is your proof of having purchased music or film from the Download Shop. The receipt is also necessary for re-downloading or in the event of future complaints you may have that are related to your purchase.
The CVC code is a three digit number - typically the last three of a number sequence - that is printed on the back of all Visa/debit cards and Danish Eurocards and MasterCard. PBS International ensures that the information provided about the card number, expiry date and CVC code are from the same card.
CVC codes provide increased security when using credit or debit cards on the Internet. When you use your credit or debit card on the Internet, you must provide the card's CVC code, as well as the card number and expiry date. This extra control measure has been implemented to increase security for Internet payments.
The CVC code is located on the back side of your card. The CVC codes can may be found elsewhere depending on the card type. The illustration shows an example of where your CVC code may be located.
Different transaction fees apply depending on which payment method you opt for. The applicable fees (in Danish kroner) are: debit card: 1.95 kr. plus 0.1% of total purchase price per transaction. International credit cards issued in Denmark: 1.25% of total purchase price per transaction, though a minimum of 1.95 kr.
When you pay by credit card, the transfer of your card information and money is made in encrypted form via PBS-approved DIBS software. The download shop cannot see your information. PBS has certified the shop to complete this payment method, which means that it is safe to pay by credit card at the download shop.
In Windows Media Player - version 10 or higher, you must play approximately 5 seconds of each song or film in order to download the licenses. Please note that you must be logged on to the Internet while performing this step.
If you have not been able to successfully download a title, you have the option of downloading it again a number of times. Just click on 'Re-download' in the menu. You must be a registered user to be able to download your purchase again. Becoming a user is free of charge. To register as a user, all you have to do is use the same email address to which your receipt was sent. Please be aware that exchanging music titles with users outside of your household is illegal. Certain older computers can begin by playing the music instead of downloading it. In this situation, right click on the 'Download' button next to the desired tracks and then select 'Save destination as'. You will then be able to save the music to your computer.
DRM, Digital Rights Management – the control of digital
rights – is a technique used on most websites that offer
legal music downloading. The music files have "built-in" DRM
information that shows that you have permission to play the music.
Please note:
To download music, you must at least have version 10 of Windows Media
Player
To download movies, you must at least have version 10 of Windows Media
Player
Music files downloaded from the download shop of the type WMA 192 kit/s (Windows Media Audio) with DRM (Digital Rights Management). WMA uses less memory space than Mp3, but sound quality is the same. This means that there is space for more tracks on your media player. WMA can be played by all PCs and almost all portable devices. If you use Mac or Linux, however, you will not be able to play WMA music files. This is because they are protected by DRM, and Mac does not support this system. DRM is a requirement from a majority of record companies. DRM controls which rights you have to the music. Unfortunately, as Mac does not support DRM, these music files cannot be played using Mac.
Film files in the shop of the type WMV 1600 kit/s (Windows Media Video) with DRM (Digital Rights Management). WMV can be played on all PCs. However, Mac or Linux user will not be able to play WMV music files. This is because the files are protected by DRM, and Mac does not support this system. DRM is a requirement from film companies, and it controls the rights you have to films. Unfortunately, as Mac does not support DRM, these film files cannot be played on Mac systems.
In principle, one may copy purchased files as many times as one wishes, if they are intended for people within one's household. However, license holders may set restrictions on the amount of times a file can be copied (e.g. three times maximum). Please be aware that certain limitations exist for film. These can normally only be played from a media centre or PC, but cannot be burned. Similarly, they cannot be burned to anything else than different PCs you use at home or at a summerhouse. Films can typically be copied a total of four times.
If you're having problems burning your music files, it may be because you have a CD burner that does not support Windows Media DRM authorisation. If this is the case, you will only be able play the music files on the computer. Microsoft has announced that its systems support products from the following hardware suppliers: Casio, Cirrus Logic, Creative, CVC Networks, Diamond, Dell, Digisette, DnC Tech, e.Digital, Hewlett Packard (Compaq), Hitachi, I-Jam, Iomega, Intel, MIPS Technologies , Nike, NTT DoCoMo, Olympus, Panasonic, Sanyo, Sensory Science, Sigmatel, Sonic Blue, Sony, Texas Instruments and Thomson/RCA.
Please note that film cannot presently be burned to CD or DVD, as the download shop does not own the rights to sell film that can be burned or downloaded. Purchased films can only be downloaded to and played on PCs.
WMA can only be played with Windows Media Player version 10 and above. The program is standard in all newer Microsoft Windows systems. If you do not have Windows Media Player version 10 or 11 on your computer, you can download it for free or update the program at: http://www.microsoft.com/windows/windowsmedia/default.mspx
Yes, all music files can as long as the player supports the WMA format with DRM authorisation (Digital Rights Management); the player must also be SDMI-compatible.
Special conditions may apply to film, as not all films are sold with transfer rights. If in doubt, please consult the product pages. Here you can see which right you have in relation to your purchase.
This may be attributed to the fact that older computers begin by playing sound instead of downloading the file. In this situation, right click on the "Download" button next to the music track in question, and then click on "Save destination as". You will now be able to save the track to your computer. The length of the download process varies depending on the speed of your internet connection.
